When you need help and can’t afford to wait, we’re here to provide quick email, phone and remote support for you
Download the Program:
24 Hour Support
While all of our web sites include a comprehensive content management system, we realize you may occasionally experience problems that are outside your level of expertise. That’s why we offer 24 hour technical support. If you ever have issues use our online ticket system or send an email to firstname.lastname@example.org, we will make it our priority to fix them as quickly as possible.
Also to do a remote session or share your screen with us use the blue button above or download the join.me app and then join the "bluetonemedia" meeting
99% of our email accounts use WorkSpace Email. To set up your email via workspace, please visit one of the links below:
Using Rackspace Mail
Checking Your Email
To check your email via the web-based email, simply go to
All you have to do is swap out the www with email. So if your domain name is http://www.bluetonemediarocks.com, then you would check your email at http://email.bluetonemediarocks.com.
(Please keep in mind that if you have a .org, .net, .us, etc you will need to put that in instead of .com).
At BlueTone Media, we don’t stop helping after we’ve designed your site. Having your website up and running correctly is just as important to us as it is to you. If there’s ever anything you aren’t happy with, contact us and we’ll resolve it quickly.